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GENERAL

1. If I want to contact your company to set up an interview regarding my assignment?

Please email an official letter from the university and questions to the department head at the publisher as follows:

“Department Head” (e.g., Production Manager, Marketing Manager)

Email it to adminiman@imanshoppe.com or call 03 – 8940 7284.

2. I’m interested in becoming one of your agent or dropship.

For more info about our agent or dropship programme, you click here or you can email Miss Salha, sitisalha@imanshoppe.com

BUSINESS
ACCOUNT

1. How do I open a business account with Iman Publication?

If you are a retail bookseller or wholesale distributor, you can contact Mr. Arif via his email arifmuhammad@imanshoppe.com or contact number, +6017-399 1205

2. Can I purchase books in quantity for corporate use or sales incentives?

If you are a non-profit organization or would like to purchase books at a discount for giveaways, staff development or promotional use; 

you can contact our customer service via email sales@imanshoppe.com or contact number, +6013-287 5747

CAREERS

1. How do I apply for a job with IMAN Publication?

For available career and internship positions with IMAN, please visit Career

I am a freelance professional. How do I submit my portfolio or samples for review?

Our creative department hires freelancers directly. To contact the appropriate person, please email a cover letter and resume to the department head at the publisher as follows:

“Department Head” (e.g., Creative Manager, Production Manager)

Email it to adminiman@imanshoppe.com

Manuscript
1. How do I submit my manuscript or abstract to IMAN Publication?

– IMAN Publication does not accept unsolicited submissions, proposals, manuscripts, illustrations, artwork, or submission queries at this time. 

We are also unable to provide draft support, translation or ghostwriters for aspiring authors.

2. How I can become one of IMAN’s author?
– From time to time, IMAN Publication would announce a call for manuscript submissions from the public. We will also hold some type of writing competition to encourage future authors to submit their work.

If you feel your work is something extraordinary and you have what it takes to be an author of IMAN (the job does not stop at writing!), then immediately get in touch with our editors to wow us with your ideas.

Digital Products
1. Where I can download ebooks from IMAN Publication?

Currently, you can find our ebooks via; E-Sentral, Google Play Books and Amazon Kindle.

Please be noted that not all books are available in ebooks form.

2. If I delete an app from my device, will I be charged again to reinstall?

Apple

You will NOT be charged for re-downloading an app if you have already purchased it, provided you use the same iTunes account you did to initially make the app purchase.

 

Android

Your application purchases are tied to your Google Account and can be installed an unlimited amount of times on any device, provided you use the same account. Paid apps can be reinstalled by visiting the My Apps section of Google Play. Note: free apps are not saved to My Apps after you remove them.

3. Why can't I purchase the ebook in my country?

– If you’re trying to purchase the ebook at Google Play Store, try using a web browser like Google Chrome or Mozilla Firefox instead of the apps. 

– If you still have any issue, you can refer to Google Play help centre.

Order & Delivery
1. I have issues with my pre-order/online order

– If you made the order from our official store, imanshoppe.com, you can contact customer service at; 

Email: sales@imanshoppe.com
Contact Number: 03 – 8940 5438

2. What do I do if my books contain damaged, missing or incorrect pages?

– If you bought the book directly from imanshoppe.com or Iman Shoppe Bookstore, you can contact our customer service at; 

Email: sales@imanshoppe.com
Contact Number: 03 – 8940 5438

– If you bought the book from agents or other retail booksellers like MPH, MPH, Kinokuniya or Borders, you can contact their customer service respectively. 

Iman Publication | Great Contents Matter
Location pin | Free Icon 3, Jalan Dagang SB 4/1,
Taman Sungai Besi Indah,
43300 Seri Kembangan,
Selangor

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Email icon admin@imanpublication.com